Get in Touch With Us
Got a question about one of the casinos we cover, spotted something that needs updating, or just want to tell us what you think of the site? This page explains the best way to reach Online Casinos Canada and what we can do once you're in touch.
Email Us Directly
The quickest way to get a response from our team is by email at [email protected]. We read every message that comes in and try to reply within two working days. If your enquiry is urgent — say, a live issue with a bonus offer or a rating you think is wrong — flag that clearly in your subject line so we can prioritise it.
A little context helps us help you faster. Let us know which casino, offer or page your message relates to, and whether you're a player, an operator, or just a reader with feedback.
What We Can Help With
- Questions about our reviews — If you want more detail on how we rated a specific brand, or how a free spins offer actually works before you claim it, ask us directly.
- Corrections — Bonus terms, wagering requirements and payment options change often. If you've noticed something on andrewbostom.org that looks out of date, we want to fix it quickly.
- Content suggestions — If there's a Canadian gambling site, payment method or topic you think we should be covering, we're open to hearing it.
- Partnership or listing enquiries — If you represent an operator and want to discuss coverage, please say so upfront and outline your offer. Note that any commercial relationship never determines how a casino is ranked on this site.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, mention this in your message and we'll point you toward appropriate support services rather than trying to handle it ourselves.
Why Rankings and Ratings Aren't Up for Negotiation
It's worth being upfront about this, since it's a common question we get: Online Casinos Canada may earn a commission when readers sign up through links on this site, including for the offers listed above such as Cashed or SlotsGem. That relationship never buys a better position, a higher editorial rating, or softer wording in a review. If you contact us to dispute a rating, we'll explain the reasoning behind it, but we won't move a brand up the list because of a partnership enquiry.
Before You Ask: A Few Things We Can't Do by Email
We're an independent review and comparison site, not a casino operator, and there are limits to what our team can sort out directly:
- We can't process deposits, withdrawals or account verification — those go through the casino itself.
- We can't override a casino's own bonus terms, wagering requirements or free spins caps, even if you found the offer through our site.
- We can't access or reset your account with any operator listed here.
- We can't guarantee a specific bonus, payout speed or outcome — our job is to compare and explain, not to run the games.
If your issue falls into one of these categories, your fastest route is the support team of the casino in question. If you're not sure which brand that is, or you're trying to work out whether a casino is even legitimate, our comparison pages — including our guide to Best Non GamStop Casinos 2026 — are a good place to start before you email us.
What Happens After You Write In
Every message is read by someone on our editorial team, not a bot. We aim to reply within two working days, though that can stretch slightly during busy periods around new casino launches or major promotions. If your question needs input from more than one person, we'll tell you it's taking a bit longer rather than leave you waiting.
We take reader feedback seriously when it comes to keeping our reviews, comparison tables and bonus information accurate. If something you tell us affects how a casino is described on andrewbostom.org, we'll look into it properly before making any changes.
Ready to Reach Out?
Whether it's a quick question about wagering requirements, a correction, or feedback on how we compare Canadian online casinos, email us at [email protected] and a real person will get back to you.